Skills:
  • Service Level Agreement (SLA) Management
  • Ticket Queue Management
  • Active Directory, Group Policy, DHCP and DNS
  • Backup (EVault, ARCserve and Acronis)
  • Script Automation
  • Batch scripting
  • Powershell scripting
  • Cisco IOS, ASA, Routers and Switches
  • Cisco UCS
  • cItrix administration
  • Core banking providers (Jack Henry, Fiserv, FIS and DCI)
  • Exchange administration
  • HTML and CSS
  • IIS and FTP
  • Microsoft Office suites
  • Printer and Scanner management
  • Equallogic SAN
  • Sonicwall E-Class NSA and CDP
  • Terminal Server
  • VMware ESXi and vCenter
  • Windows Server 2003, 2008 and 2012, XP, Vista, Windows 7 and 8
  • Wyse Thin clients